FCM99 Terms & Conditions – Platform Usage Terms for Malaysia Casino

"FCM99", "we", "platform", and "website" refer to the online casino service operated under the domain fcm99.best. "User", "member", "player", and "you" refer to any individual who registers for or uses FCM99's services.

These Terms & Conditions govern all aspects of using the FCM99 platform, including account registration, deposits, withdrawals, use of bonuses and promotions, participation in games, and all interactions with the customer support team. This document should be read alongside FCM99's Privacy Policy and Responsible Gaming page, both of which form part of the overall agreement between you and FCM99.

FCM99 reserves the right to update or modify these Terms & Conditions at any time. Members will be notified of material changes via email or in-platform notification. Continued use of the platform after changes are published constitutes acceptance of the updated terms.

To register and use FCM99's services, you must meet all of the following eligibility requirements without exception:

• Is at least 18 years of age at the time of registration
• Is a Malaysian citizen or lawful permanent resident of Malaysia
• Register only one account under your own name
• Provide accurate, truthful, and complete information during registration
• Has never been banned or restricted from using the FCM99 platform previously

During registration, you are required to provide a valid Malaysian phone number for OTP verification. This number will also be used for important account-related communications. FCM99 reserves the right to request additional identity verification documents at any time, including a copy of your Malaysian identity card, to verify a member's identity.

You are solely responsible for maintaining the confidentiality of your FCM99 account password. FCM99 is not liable for any losses arising from unauthorised access to your account resulting from your own failure to keep your login credentials secure.

All financial transactions at FCM99 are conducted in Malaysian Ringgit (RM). FCM99 accepts deposits via the following local Malaysian payment methods: Touch 'n Go eWallet, DuitNow QR, GrabPay, Boost eWallet, ShopeePay, and FPX internet banking including Maybank2u and CIMB Clicks.

The minimum deposit is RM 20 and the maximum daily deposit is RM 50,000 unless a specific limit has been set by the player through the responsible gambling tools. Deposits are typically credited to your account within 2 minutes of confirmation being received from the payment provider. FCM99 is not responsible for any delays caused by technical disruptions on the part of third-party payment providers.

For withdrawals, the minimum amount is RM 30. All withdrawal requests will be processed within 5 working minutes for regular members and faster for VIP Gold members and above. Funds will be sent to the same payment method used for your deposit, or to the Malaysian bank account that has been registered and verified in your account profile.

FCM99 is not responsible for any taxes, duties, or charges that may be imposed by Malaysian authorities on gambling winnings. It is entirely the player's responsibility to comply with all applicable tax laws in Malaysia.

FCM99 offers a variety of bonuses and promotions to members from time to time, including welcome bonuses, daily rebates, weekly cashback, free spins, and birthday bonuses through the VIP Rewards programme. All bonuses and promotions are subject to the specific terms stated alongside each respective offer.

The wagering requirement (rollover) is the minimum amount you must bet before bonus funds can be converted into withdrawable balance. For example, a bonus with a 3x wagering requirement means the bonus amount must be wagered three times before any withdrawal is permitted. The exact wagering requirement varies by bonus type and will be clearly stated in the terms of each offer.

• The welcome bonus may only be claimed once per new valid account
• Daily rebates are calculated based on total wagers placed within a 24-hour period
• Weekly cashback is calculated based on net losses over 7 consecutive days
• Free spins awarded are subject to a 1x wagering requirement on winnings
• Birthday bonuses are only credited to accounts with a verified date of birth

FCM99 reserves the right to withdraw or void any bonus suspected of being obtained through abuse, fraud, or breach of terms. FCM99's decisions on bonus-related matters are final.

FCM99 offers a wide range of games including slots, baccarat, blackjack, roulette, Sports Betting (Malaysia Super League, EPL, badminton, e-sports) and online lottery. Each game category has its own specific rules displayed within the platform, which players must understand before playing.

All games at FCM99 use an RNG (Random Number Generator) system that has been independently verified and audited by recognised third-party bodies. This ensures that every spin, hand, or draw is completely random and fair for all players. FCM99 has no ability to manipulate the outcome of any game.

The use of automated software (bots), scripts, or any non-manual method of play is strictly prohibited. FCM99 operates a continuous abnormal activity detection system. Accounts found using unauthorised methods will be suspended immediately and all winnings obtained through such means will be forfeited.

FCM99 uses 256-bit SSL encryption technology to protect all data transmitted between your device and FCM99's servers. This covers all personal information, login credentials, and financial details. This security standard is the same as that used by leading banking institutions in Malaysia.

You are solely responsible for:

• Keeping your FCM99 account password confidential
• Not sharing your login credentials with any other party
• Ensuring the device you use is free from malware
• Reporting any suspicious activity on your account to the FCM99 support team immediately
• Updating your account information if your phone number or other personal details change

FCM99 will never ask for your account password through any channel, including email, chat, or phone. If you receive such a request claiming to be from FCM99, please report it to our support team immediately.

FCM99 reserves the right to suspend, restrict, or terminate any account at any time if there is evidence or reasonable grounds to believe that a player has violated any terms in this document. Such action may be taken with or without prior notice, depending on the severity of the violation.

Grounds for account closure include but are not limited to:

• Multiple account registrations by the same individual
• Providing false information during registration or verification
• Bonus or promotion abuse
• Player collusion to manipulate games
• Use of bot or automated software
• Fraudulent Activity or Money Laundering
• Attempts to hack or interfere with FCM99 systems
• Minimum age requirement violation

Players may request voluntary account closure at any time by contacting the FCM99 support team. Any remaining balance, after active conditions have been fulfilled, will be returned to the original payment method within 5–7 business days.

FCM99 is fully committed to the principles of responsible gambling. We believe gambling should be an enjoyable form of entertainment — not a source of stress, financial hardship, or personal conflict. We provide a range of tools and resources to help players maintain control over their gambling habits.

Responsible gambling tools available within your FCM99 account:

• Self Deposit Limit — Set a maximum daily, weekly, or monthly deposit limit on your account. Limits can be decreased immediately, but increases are subject to a 48-hour cooling-off period
• Play Time Reminder — The system will notify you when you have played beyond the time limit you set for yourself
• Temporary Break — Suspend your account for 24 hours, 7 days, or 30 days based on your needs
• Self-Exclusion — Accounts may be permanently excluded at the player's request. This decision is final and cannot be reversed for a minimum of 6 months

If you or someone you know needs help with a gambling-related problem, please contact the FCM99 support team or visit the Responsible Gambling us for support resources available in Malaysia.

The FCM99 platform is provided on an "as-is" basis. FCM99 makes every effort to keep the platform running without interruption 24 hours a day, but cannot guarantee continuous, uninterrupted availability. FCM99 is not liable for any losses arising from technical disruptions, system maintenance, or circumstances beyond our control.

FCM99 is not liable for any indirect, incidental, special, or consequential losses arising from use of the platform, including but not limited to financial losses from gambling activity, data loss, or business disruption. FCM99's maximum total liability to any player under any circumstances shall not exceed the active balance in that player's account at the time of the incident.

These Terms & Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with the use of the FCM99 platform shall first be resolved through good-faith negotiation between both parties.

If a dispute cannot be resolved through negotiation within 30 days, both parties agree to submit to binding arbitration. The arbitrator's decision is final and binding. Arbitration costs will be shared equally by both parties unless otherwise directed by the arbitrator.